Motor Ombudsman

Inspecting the underside of a car

The Motor Ombudsman sees busiest quarter of...

Oct 10, 2023Comments off

The Motor Ombudsman has seen the highest volume of service and repair cases brought by consumers to its dispute resolution service in a single quarter

Electric car being charged in the sunshine

The Motor Ombudsman reports a small rise in...

Jul 20, 2023Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has reported a small rise in the volume of complaints submitted by consumers about an

Mobile mechanic working on an engine

The Motor Ombudsman will now cover mobile m...

May 23, 2023Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has expanded the coverage of its Motor Industry Code of Practice for Service and Repair

The Motor Ombudsman

Customer service and purchase issues drive ...

Feb 08, 2023Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has revealed that issues relating to the purchase process or the service received from a

The Motor Ombudsman

The Motor Ombudsman’s survey reveals risi...

Jul 12, 2022Comments off

A poll by The Motor Ombudsman on the challenges faced by independent garages and franchise dealer workshops during the first six months of 2022, has

Buying a new car

The Motor Ombudsman welcomes The Motoring O...

Mar 15, 2022Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, is pleased to announce that The Motoring Organisation, the Sheffield-based provider of warranty products for

The Motor Ombudsman’s Knowledge Base

Feb 16, 2022Comments off

The Motor Ombudsman’s Knowledge Base, the online resource designed to make it quicker and easier for motorists to resolve their query or complaint in relation

5 years of the Motor Industry Code of Pract...

Sep 21, 2021Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, is commemorating the five-year anniversary of the launch of its Motor Industry Code of Practice

The Motor Ombudsman is a key information re...

Jan 14, 2020Comments off

The Motor Ombudsman online Knowledge Base, the information tool designed by the automotive dispute resolution provider to make it faster and more simple for consumers to

The Motor Ombudsman extends accreditation t...

Jan 22, 2019Comments off

The Motor Ombudsman, the automotive dispute resolution provider, is pleased to announce that Harwoods Group, the long-established and family-owned retailer of luxury vehicles, has successfully