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Managers getting better at 'listening' to fleet data

By Kyle Lindsay
Tuesday, December 2, 2014 - 15:00

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One of the biggest areas where fleet managers are improving and refining is in driver management

Managers getting better at ‘listening’ to fleet data, says Chevin

Managers are making more effective policy decisions as a result of accurately interpreting fleet data according to Chevin Fleet Solutions.

Historically in the fleet sector, there was a tendency to sometimes use operational data to underline existing policy decisions but improved data interpretation is leading to more radical change and vast improvement.

“In the past, some fleets would tend to set fixed cycles of perhaps four years in an almost arbitrary fashion.” says David Gladding, sales director at Chevin. “It was simply believed to be the optimum cycle based on reliability and general wear. All of the day-to-day data that the fleet then generated from its fleet software and other sources would then be viewed within this framework.

“However, better data interrogation can provide a much better way forward. By ‘listening’ to the full range of information available, you might find that some of those vans are best replaced after three years while some will still be economic to operate after five. A one-size-fits-all approach was a blunt instrument.

“Certainly, we have fleets that have saved 23% on overall running costs over three years by adopting this kind of policy.”

One of the biggest areas where fleet managers are actively improving and refining based on data is in driver management. In a very real sense, drivers in some fleets are the last uncontrolled fleet variable, and looking at the data available about them and the way in which their behaviour affects everything from accident rates to residuals values can be very beneficial.

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