Shell enhances fuel card fraud detection technology
By Kyle Lindsay
Wednesday, July 23, 2014 - 09:50
Fighting fuel fraud
Shell have announced it has introduced Real Time Detection technology to enhance the fraud detection capabilities of their euroShell Card.
Founded on the same system that banks use to detect credit card fraud, Real Time Detection technology can filter up to 260 million Shell fuel card transactions every year and use the information to flag suspicious activity.
Phil Williams, Head of Shell Commercial Fleet said: “Fuel cards are one of the most secure, efficient and simple ways for drivers to fill up on the road but this does not mean they are impervious to fraudulent activity, which is becoming increasingly sophisticated. As a fuel card provider, it is our responsibility to minimise the impact of criminal attempts by staying one step ahead of the game. The introduction of Real Time Detection technology is testament to Shell’s commitment to achieving this and protecting our customers.”
To further advance the service it offers fleet operators, Shell has also improved the design and functionality of Shell Card Online. The platform now includes more intuitive navigation and offers advanced control over setting fuel card usage limits, easier bulk card ordering, and personalised reports that address answers to specific questions.