FMG to provide incident management for Tusker’s award-winning SS4C scheme
By Kyle Lindsay
Tuesday, August 13, 2013 - 12:00
PARTNERSHIP: Tusker’s Mark Sinclair
Fleet optimisation specialists FMG are to provide incident management services for customers and drivers of Tusker’s award-winning salary sacrifice scheme.
The contract will initially cover more than 6,000 vehicles from around 110 public and private sector businesses, extending an already strong relationship between the two companies.
FMG will support a range of vehicles under Tusker’s market-leading salary sacrifice car scheme, SS4C.
SS4C provides a tax-efficient way for businesses to offer employees a brand new, fully-insured and maintained car at a cost lower than in the retail market.
FMG will provide full incident and repair management services to support the scheme’s drivers, alongside access to live data and claims tracking via their Ingenium online platform.
Mark Sinclair, Chief Operating Officer of Tusker, said: “Part of our promise is to provide customers with a simple solution to an often complicated challenge.
“FMG is a trusted name in the industry and will help us deliver this promise.
“Their account management expertise and proven capability with fleets of all sizes will develop our customer offering.
“We recognise that no two businesses or schemes are the same, and FMG’s flexible approach is also built around this premise.”
FMG have managed several million incidents in 25 years of operation, and uniquely use data to identify trends and advise companies on areas including risk identification and process improvement.
Kevin Gordon, Client Development Director at FMG, said: “We’re delighted to be working with Tusker, who are a well-respected and forward thinking company.
“It’s clear that our two businesses share the same passion for providing excellent customer service, and our unique business processes and experience will help to ensure this is another success story.”
Tusker’s market-leading SS4C salary sacrifice solution has won a number of business and innovation awards in recent months.
It was also shortlisted for the Orange Innovation Award at the recent National Business Awards.