The roadside assistance market is witnessing an exciting evolution, with the launch of a ground-breaking pay-on-demand service called RESQYOU.
The membership alternative is a new ‘no strings attached’ service, shifting the market away from the traditional roadside assistance club membership model to meet the ever-growing consumer appetite for digital on-demand services.
RESQYOU is powered by Allianz Global Assistance, an expert in the field of roadside assistance with over 35 years’ experience in providing premium manufacturer branded roadside assistance schemes.
Its launch across England, Scotland, Wales and parts of Ireland follows a successful pilot of the service in Bristol, Avon and surrounding areas.
RESQYOU offers motorists 24/7 safe and reliable roadside assistance delivered by its own extensive nationwide network of industry accredited motoring technicians. Users simply request assistance through the website or pre-download the free, easy-to-use RESQYOU app on their smartphone ready for when they need it.
With straightforward but essential assistance services available, and clear up-front pricing, the user can easily identify and request what they need – from punctures and flat batteries to misfuelling and towing, even requesting a car locksmith for when keys are locked in the car. Motorists will only pay for the service they require, when they require it. Drivers can benefit from choice and convenience with no annual fees, membership or monthly charges.
Users can track in real-time the journey and estimated time of arrival of their technician. For concerned friends and family, RESQYOU has a ‘Family View’ function, whereby people can link accounts and monitor the status of the assistance call-out.
Allianz Global Assistance is a brand of international assistance and insurance specialist Allianz Worldwide Partners. Kate Walker, Head of Strategic Market Management for Allianz Worldwide Partners in the UK explains, “The traditional motoring club model alone simply does not offer the financial flexibility many consumers are demanding today. What’s more, a wide and growing range of services are available at the tap of an app; in fact, that is how many people expect to make purchase decisions now. RESQYOU responds to this shift, bringing tech savvy motorists the choice, control and convenience they expect in today’s market.”
*The RESQYOU app offers three products:
£79.99 Assistance Only – 30 minutes of roadside or home assistance for flat battery, flat tyre, keys locked in car and out of fuel
£99.99 Recovery Only – Non-starter, 30 minutes of roadside assistance and recovery up to 10 miles from assistance location, accident recovery and major mechanical failure
£249.99 Wrong Fuel – Removal of fuel, drainage, flushing and cleaning of tank and pipes, and a fuel top up