TELEMATICS: Mobile Staffing System
Mobile workforce technology company BigChange are launching Scheduling Assistant – a new service enabling businesses to maximise capacity and efficiency.
Available as part of the company’s online JobWatch, Scheduling Assistant connects to mobile workers’ diaries and telematics systems, assisting back office personnel to pick the most appropriate and cost-effective mobile worker.
Early users have been able to extract more than £500 worth of additional monthly billable time for each mobile worker and save 300miles per month in mileage.
Scheduling Assistant considers multiple factors – including the existing schedule, location, capability and rate of each mobile worker – to calculate the travel time, distance and total cost associated with assigning new jobs.
The app also considers the inclusion of return journeys to base, or the next job, enabling back office personnel to allocate and dispatch a job within seconds.
Customers will get immediate notification of the appointment, which they can accept instantly and get real-time progress updates.
The job is added automatically to the schedule on the appropriate employee’s BigChange mobile computer.
Martin Port, CEO at BigChange, said: “Scheduling Assistant uses the power of real-time data and 4G mobile technologies to help businesses quickly, simply and accurately plan service jobs, deliveries and collections.
“Early trials have shown its potential to save small businesses thousands of pounds a month worth of time and nearly a full tank of fuel per employee.
“Scheduling Assistant comes free with JobWatch and can help all businesses with mobile workers succeed in these challenging economic times.
“It has been developed to help the millions of tradesmen, commercial delivery drivers and blue-collar entrepreneurs that are the backbone of our economy increase productivity, maximise billable time and provide the level of customer service only the largest commercial vehicle operators could previously afford.”