RESCUE: Everyone hates a brakedown
Honda are celebrating after their Hondacare Assistance programme was voted the Top Carmaker Branded Cover in a Which? survey.
The annual poll saw Honda’s programme enjoy 87% satisfaction, triumphing in categories such as arrival time, roadside repair rate and customer score.
A sizeable number of customers also said they would recommend the breakdown cover to a friend due to a high level of performance by the repair team.
Nick Holmes, Head of Customer and Aftersales, said: “Making sure drivers have the best experience possible after they’ve purchased a Honda car is important to us.
“Our cars are made to last and provide the best performance possible and if something does goes wrong, we want to fix it as fast as we can, to get our customers on their way again.
“I’m delighted Hondacare Assistance has been ranked Best Carmaker Branded Cover in Which?.
“It lets us know that our service is working well for the customer, which is what we care about the most.”
Hondacare Assistance is provided in conjunction with the AA and is available as standard on all new Honda cars purchased from an authorised Honda dealer.
Image courtesy of Highways Agency, with thanks.