AA to receive 90 new Volkswagen Transporters
By Byron Rimmer
Thursday, June 19, 2014 - 10:00
HAUL: Deal is part of a wider partnership
Volkswagen Commercial Vehicles are supplying the AA with 90 new Transporter vans for their roadside technicians.
The haul is part of a partnership deal following the AA’s appointment to provide more than 110,000 Volkswagen Commercial Vehicles customers with roadside assistance support.
All vans are fitted with specialist tools and the latest VAS equipment, including a diagnostic interface that connects to customers’ vehicles to identify problems quickly.
The system also allows technicians to carry out the latest software updates at the side of the road.
As well as boosting their fleet with new Transporters, the AA are also investing in a dedicated call centre at their headquarters in the West Midlands that will handle all customer roadside assistance enquiries.
Technicians will be on hand 24hours-a-day, seven days a week, and all will be specially trained to work on Volkswagen Commercial Vehicles.
The new roadside assistance partnership means the AA will be available to Volkswagen Commercial Vehicles customers anywhere in the UK.
It includes home assistance, European cover, a dedicated UK-based customer service centre and delivery of customers’ cars to any UK destination.