Jayserv boosts fleet safety with SureCam video telematics
Jayserv, a mechanical and electrical contractor, has adopted an advanced video telematics solution from SureCam to protect its engineers across the Southeast of England. The company has fitted SureCam’s front and rear dashcams to its fleet of 10 vans. This gives Jayserv greater visibility of collisions, near misses and alleged driving incidents, helping it to improve fleet safety, reduce claims costs and gain peace of mind about the welfare of its mobile workforce.
Moving beyond vehicle tracking
Before choosing SureCam, Jayserv relied on vehicle tracking software to monitor its fleet and record engineer visits. The business wanted more insight into how its team drives, however. “We had previously been using vehicle tracking software to monitor our fleet and record engineer visits, but we wanted increased visibility over our engineering team to ensure everyone is safe when driving,” explains Kayleigh Mardell, Director of Jayserv Mechanical & Electrical Ltd.
Mardell adds that time on the road is the riskiest part of an engineer’s working day. “Each of our engineers spends a large amount of time out on the road, which is the most dangerous work activity they do. With this in mind, we wanted a solution that delivers added layers of protection alongside fleet telematics capabilities.”
Dual-lens dashcams with instant alerts
The dual-lens connected dashcams record what happens both ahead of and behind each vehicle. They also send instant incident alerts and capture supporting data, so fleet managers can see exactly what occurred and respond quickly. This evidence can help to settle disputed claims and identify where further driver coaching might be needed.
Jayserv installed the video telematics devices as part of its fleet replacement programme with Enterprise Flex-E-Rent. SureCam is a technology partner of the commercial vehicle hire specialist, so its team fitted the dashcams during the procurement process. As a result, Jayserv avoided any operational disruption or vehicle downtime.
Streamlining fleet processes
The benefits extend beyond driver safety. Jayserv now uses the platform to simplify its office-based fleet processes and to supply accurate service data to customers and internal teams. “The dashcams are not only keeping our engineers safe but also allowing us to streamline our fleet processes in the office and provide accurate service data to customers and other teams internally. The SureCam platform gives us the visibility and control we need to coordinate our fleet and support our engineers, so we can operate efficiently and responsibly,” continues Mardell.
A partnership that began with a conversation
The relationship between the two companies began at a networking event. Sam Footer, Partnership Director at SureCam, says his team met Jayserv at BITA’s London Construction Networking Lunch, where they discussed the contractor’s precise needs. SureCam then introduced Jayserv to its fleet partner, Enterprise Flex-E-Rent.
“Our aim is to work with fleets of all types and sizes to support fleet risk, efficiency and performance initiatives with innovative video-enabled technologies and industry best practice,” commented Footer. “We met Jayserv at BITA’s London Construction Networking Lunch and were able to discuss their precise needs and introduce them to our fleet partner, Enterprise Flex-E-Rent. From there, we were able to develop a video telematics solution that met all their business and operational requirements.”
