The Government has launched an independent review of the Driver and Vehicle Licensing Agency (DVLA) so that it can continue to provide excellent customer-focused digital
Following a Freedom of Information Request, the RAC analysed the number of drivers having their vehicle tax Direct Debit cancelled by the DVLA after payments
Nearly 60% of all vehicles are taxed or declared off-road using the government's digital services
Wide-ranging inquiry will investigate how the Agency can deliver improved services and save money for taxpayers
Better service and value is essential under new body, say Association