WELCOME: DSA and VOSA have merged services
The Road Haulage Association (RHA) have welcomed services provided by the Driving Standards Agency (DSA) and the Vehicle Operator Services Agency (VOSA) merging into one organisation.
Roads Minister Stephen Hammond believes the 2014 merger allows for the delivery of the same high quality testing and standards services to motorists and businesses, but with greater efficiency.
Geoff Dunning, RHA Chief Executive, said: “This move makes obvious sense to an industry that is surrounded by regulations from number of regulatory bodies.
“However, we are concerned that this is another case of the devil being in the detail and we would welcome the opportunity to contribute to the negotiations as to how the new system will actually work.
“We have always had a good relationship with both the DSA and VOSA and are confident that this will continue with the new, single, regulatory body.”
Mr Hammond added: “We need to make sure that we continue to keep pace with customers’ needs and deliver services in a way which is both convenient and cost effective.
“These changes will put customers at the heart of the services they rely on and allow for a more coherent approach to service delivery.
“By bringing testing and standards services into a single organisation we will make life easier for customers and potentially reduce the fees we charge.
“Staff at the DSA and VOSA do a great job in delivering for customers every day and we will work closely with them to support them through these changes.”
Image courtesy of Highways Agency, with thanks.