Motorists' views sought in new government survey
By Kyle Lindsay
Tuesday, March 25, 2014 - 11:15
THOUGHTS: Let government know what you think
Motorists are being invited to share their views and experiences in an online survey conducted by the government’s Transport Committee.
The survey, part of an inquiry to examine what motorists, hauliers, bus companies and others find when engaging with the various motoring agencies, was launched yesterday.
It will remain open until April 21.
Louise Ellman, Chair of the Transport Committee, said: “The government’s motoring agencies are changing and two – DSA and VOSA – are shortly to merge.
“All of them rely increasingly on websites and email for delivering services.
“Your experiences will form an important part of the evidence we gather for our inquiry.”
Louise Ellman MP
“We need to find out if these changes will deliver a better service when you do things like book a driving or vehicle test, apply for a driving, PSV or HGV license, register a vehicle or submit a SORN, and seek authorisation for motor vehicles, systems and components.
“Your experiences will form an important part of the evidence we gather for our inquiry.
“If you find these services easy to access, affordable and well run please tell us via our survey.
“And if you face problems please tell us how these arose and whether they were dealt with quickly and fairly.”
You can put your views across here.
Image courtesy of Image courtesy of Highways Agency, with thanks.