PREVIEW: Bevan to team with A&R
Bevan Group will team up with A&R Vehicle Services to promote their ‘seamless’ 24hour backup in a joint presentation at the Commercial Vehicle Show 2014.
Both companies have enjoyed substantial growth over the past 12months, reflected by leading tail-lift manufacturer DEL awarding Bevan a key role in their own, rationalised service network last October.
However, Simon Dryburgh, Aftercare Manager at Bevan, claims other factors have also contributed to their success.
“Operators value the fact that rather than recovering the vehicle to a workshop, our highly-trained mobile technicians are able to fix the vast majority of problems either at the roadside or at the customer’s own premises,” he said.
“The loss of a tail-lift, or a jammed roller shutter door, effectively renders a vehicle useless.
“And as many are purpose-built for the job, operators can’t simply hire a replacement.
“Our industry-leading service therefore represents a big saving in all-important downtime, as well as minimising hassle and expense for customers.”
“Our cost-effective repair and maintenance contracts are proving particularly attractive.”]
Simon Dryburgh, Bevan
Bevan operate a 24-hour breakdown line, with a strategically-located team of 28 mobile technicians on call round-the-clock.
They reach 86% of breakdown scenes within 90minutes of being ‘scrambled’, although Bevan claim in most cases the attendance time is a lot shorter.
“We continue to employ more mobile technicians and are working constantly to improve our response performance,” added Mr Dryburgh.
“Our cost-effective repair and maintenance contracts are proving particularly attractive.
“Customers appreciate the fact that a fixed cost solution allows them to budget with confidence, while also giving them the peace of mind which comes from knowing their tail-lift, for example, is being serviced regularly and is safe to use, in line with Lifting Operations and Lifting Equipment Regulations (LOLER).”
Meanwhile, A&R Vehicle Services are fully-equipped to undertake major accident repairs that cannot be completed at the roadside or at the operator’s own premises.
They also offer refurbishment programmes covering everything from a single vehicle to a large-scale fleet.
Recently, A&R carried out a full, £40,000 refurbishment of one if their three paint booths.
The company have now also launched a night shift to meet growth in demand.
George Simpson, Managing Director at A&R, said: “The partnership with Bevan represents a big adventure for our companies, and we’re both winning new orders for the extended range of services we’re now able to offer our respective customer bases.”
This year’s CV Show takes place at the National Exhibition Centre, Birmingham, between April 29 and May 1.
Last year’s event attracted more than 18,000 visitors, with even more expected this year.