TYRES: ATS Euromaster win big contract
Lancashire-based removals and logistics specialist Andrew Porter Ltd are to receive new tyres across their 150-strong CV fleet, after striking a deal with ATS Euromaster.
The agreement will see ATS Euromaster fit and service tyres on the entire Andrew Porter fleet, which ranges from 3.5tonne vans to 40tonne articulated vehicles.
Andrew Porter use Fairport Garages, Adlington, to maintain the fleet, with ATS Euromaster’s Westhoughton centre – which services Fairport – located just four miles away.
The switch to a new service provider has coincided with the move to a 100% Pirelli and Vacu-Lug fitment policy for the Andrew Porter fleet.
Having previously used a local independent service provider, Fairport Garages said they appointed ATS Euromaster after being impressed by the knowledgeable approach of the team.
ATS Euromaster’s competitive pricing and ability to provide 24/7 pan-European roadside support were also key factors, with the fleet spending sizeable time on the Continent.
However, Fairport Garages found itself putting ATS Euromaster’s European roadside support to the test a little sooner than expected.
Just three days after signing the new contract, a call was received at 3am from an Andrew Porter driver requesting urgent roadside assistance in Calais, France.
David Porter, Director at Fairport Garages, said: “We wanted to ensure we had the best service provider for our fleet in the UK and the fact ATS Euromaster could support us in the event of a tyre failure in Europe was an extra bonus.
“If we hadn’t had ATS Euromaster on board, we’d have struggled to get expert assistance to our driver so quickly.
“The technician arrived with exactly the right tyre, ensuring our driver was back on the road in no time.”
The Andrew Porter driver called ATS Euromaster’s 24/7 Birmingham customer support centre, where a member of staff co-ordinated the Euromaster callout, which operates in 17 European countries.
Mr Porter added: “Having a company which is easy to do business with is important to us and the team at ATS Euromaster haven’t disappointed.
“We have a dedicated mobile tyre technician who carries out all of our routine tyre fitting and service work.”
As well as replacing worn tyres, the local ATS Euromaster technician proactively regrooves truck tyres, repairs punctures and turns tyres on the rim to maximise tyre life.
He also visits Fairport Garages and the Andrew Porter site on a daily basis to perform tyre safety inspections on any vehicles currently on-site.