The Motor Ombudsman

Young woman looking very happy getting the keys to her new car

Generation gap in ‘car confidenceR...

Aug 15, 2024Comments off

With the arrival of the new ‘74’ vehicle registration just around the corner, a Censuswide poll of 1,000 UK drivers commissioned by The Motor Ombudsman has

Inspecting the underside of a car

The Motor Ombudsman sees busiest quarter of...

Oct 10, 2023Comments off

The Motor Ombudsman has seen the highest volume of service and repair cases brought by consumers to its dispute resolution service in a single quarter

Electric car being charged in the sunshine

The Motor Ombudsman reports a small rise in...

Jul 20, 2023Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has reported a small rise in the volume of complaints submitted by consumers about an

Mobile mechanic working on an engine

The Motor Ombudsman will now cover mobile m...

May 23, 2023Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has expanded the coverage of its Motor Industry Code of Practice for Service and Repair

The Motor Ombudsman

Customer service and purchase issues drive ...

Feb 08, 2023Comments off

The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has revealed that issues relating to the purchase process or the service received from a

The Motor Ombudsman’s survey reveals risi...

Jul 12, 2022Comments off

A poll by The Motor Ombudsman on the challenges faced by independent garages and franchise dealer workshops during the first six months of 2022, has