Legal Services initiative proving big hit with members, claim RHA
By Kyle Lindsay
Wednesday, August 21, 2013 - 15:00
HIT: RHA members praise Legal Services
Road Haulage Association (RHA) members are hailing the benefits of the RHA Legal Services initiative.
Launched last year, the initiative saw the RHA partner with solicitors Backhouse Jones to provide a comprehensive support, representation, legal advice and assistance service for members.
The scheme has been so successful that it was a finalist in the Commercial Initiative of the Year category at the 2013 Trade Association Forum Best Practice Awards.
Richard Ellithorne, Director of Operations at the RHA, said: “Put simply; if you and your business are frustrated by compliance – whether it’s dealing with employment or regulatory issues, prosecutions or just looking for advice – RHA Legal Services is there for you when you need it.”
RHA Legal Services now has more than 2,000 members and has received more than 1,200 phone calls asking for legal advice and assistance.
Employment issues continue to rise with frequent calls regarding TUPE and disciplinary issues and the regulatory department at Backhouse Jones has been busy with a range of topics.
“We were pleased when, on the closure of one case, the member in question called to express his appreciation for all the hard work and professionalism shown by RHA Legal Services in our VOSA enquiry,” Mr Ellithorne added.
“The solicitor dealing with the case showed empathy towards us and helped us through a difficult time and his leadership and advice has enabled us to reach a satisfactory conclusion.
“We would have no hesitation in using his services again and recommend him highly.”