GONG: Ogilvie Fleet’s Gordon Stephen
Ogilvie Fleet are hoping to win new business after becoming just the second organisation in their sector to gain Investors in People Silver Standard.
Many businesses achieve Investors in People accreditation, but only a select few gain Bronze, Silver or Gold status by meeting additional evidence requirements.
Ogilvie Fleet’s achievement follows multiple award wins, most notably for customer service.
Gordon Stephen, Managing Director of Ogilvie Fleet, said: “This really is a fantastic achievement, and like the customer service awards we keep winning, it makes me feel exceptionally proud of our company and tells me that we have managers and staff who are working together to provide excellence within our business.
“It is impossible to be a successful company offering a top quality service without motivated staff that feel valued and actually enjoy their work.
“I have always felt that we have a special company and this is further proof that we are getting things right most of the time.”
Ogilvie Fleet, who employ 65 people across offices in Belfast, Birmingham Sheffield and Stirling, first achieved Investors in People accreditation in 2001.
Mr Stephen added: “To deliver high quality customer service a business has to employ motivated staff.
“Gaining Investors in People Silver Standard means that our staff are motivated to go the extra mile because if they did not believe in the company or the management we would not have achieved the award.
“Employing high quality staff is the key to a successful business because customers will always gravitate to companies that deliver a high quality service.
“The various awards that we have won underlines Ogilvie Fleet as a quality company.”
Instead of going through three-yearly Investor in People assessments, Ogilvie Fleet have now introduced a programme of continuous assessment to ensure they retain industry leadership.
The company are expanding to operate a fleet of more than 11,000 vehicles, with aspirations for a fleet size of around 12,000 cars and vans by 2015.
At the heart of Investors in People is the Standard, a framework of best practice that is outcome-focused and highlights what companies need to achieve.
Organisations that achieve the Standard plus 76 additional evidence requirements or more reach Silver.
Investors in People specialise in transforming business performance through people.
Paul Devoy, Head of Investors in People, said: “Businesses that achieve the Investors in People Standard have proven their commitment to realising the potential of their people by adopting sound people management practices we know contribute to organisational success.
“This has been evidenced through a rigorous assessment process.”
