BOOST: Blind Veterans UK use Paragon
Blind Veterans UK are utilising Paragon’s routing and scheduling software with INRIX average speed data for optimising their long-distance transport operation.
The charity – who help blind ex-service men and women lead independent and fulfilling lives – provide training, respite care and holidays at their centres in Brighton, Llandudno and Sheffield.
Blind Veterans UK’s transport team will use the software to improve the minibus travel service for thousands of members visiting the centres.
The charity are also looking at implementing Paragon Resource Manager to improve the effective use of fleet and driver resources further.
Integrating real-time GPS vehicle tracking with the planning software using Paragon Fleet Controller is also under consideration.
Debbie Campbell, Business Systems Manager at Blind Veterans UK, said: “We pick up our members from their own homes, with some being collected from train stations and airports.
“The scheduling of pick-ups and drop-offs was increasingly time-consuming for the transport department so we looked at various software tools that could help them streamline the process.
“We invited several companies to demonstrate their products and ultimately we decided Paragon would be the best solution for us.
“It was imperative that any software we chose would need to integrate with our bespoke Studio database system and Paragon is able to do so.
“Initially, we thought Paragon would be outside our budget, but because of the work Blind Veterans UK, the company was very flexible in offering us a cost-effective solution.
“In addition, the support has been excellent.
“The Paragon team are very professional and accommodating in helping us.”
Blind Veterans UK, formerly St Dunstan’s, provide support, rehabilitation, training and recreation to blind Armed Forces and National Service veterans, regardless of when they served or how they lost their sight.