Approved Renault Trucks Dealer and Distributor, Sparks Commercial Services Ltd, has been crowned ‘Aftersales, Workshop and Maintenance Provider of the Year’ at the inaugural Commercial Motor Dealer Awards. The award, presented at a gala dinner held at Heythrop Park Hotel, Oxfordshire, on November 23rd rewards the commercial vehicle dealer that has consistently delivered outstanding aftersales service and levels of customer care over the past twelve months.
Commenting on winning this prestigious award, Michael Spark, Owner, says: “We were delighted to make the shortlist of four dealers from across the UK, so to win the award in the face of such stiff competition is an incredible achievement for the whole team. This award is about delivering the best customer service in the UK; at Sparks Commercials our customers always come first and we pride ourselves on offering a one stop shop where no job is too small and nothing is too much trouble. By doing the simple things right every time, with honesty and integrity, we aim to deliver exceptional service, every day. It’s a team effort, everyone at Sparks plays their part, and this award is a reflection of their commitment. We couldn’t be prouder !”
Judges were looking for high levels of successful maintenance and repair delivery, long-term customer relationships and bespoke aftersales packages tailored to individual customers.
Nigel Butler, Commercial Director, Renault Trucks UK, says: “Sparks Commercials are very worthy winners of this award. Warmest congratulations to Julie, Mike and their team, who set the highest standards for aftersales service and customer care across the Renault Trucks’ dealer network, and indeed across all of the UK’s commercial vehicle dealers. What makes Sparks stand out is their passion to do things better, always with a positive attitude and with their customers at the heart of their thinking. And it is great to see a Renault Trucks dealer being recognised by the industry for aftersales excellence and workshop performance, which has been a core focus for the whole Renault Trucks network. ”