Auto Windscreens has announced a new partnership with NFU Mutual to provide its customers with glass repair, replacement and Advanced Driver Assistance Systems (ADAS) calibrations.
NFU Mutual has offered tailored solutions across farming, home, motor, equine, business and life sectors since 1910. It has more than 280 agency offices nationwide.
Shaun Atton, Business Development Director from Auto Windscreens said: “We take great pride in collaborating with such a well-known and respected insurer which shares our core values. Our commitment to getting drivers back on the road, combined with a family-oriented culture, ensures that our visions are closely aligned. We’ve now been working in partnership for three months and feedback has been very positive. We’re looking forward to continuing looking after NFU Mutual’s customers and providing the exceptional service they expect”.
Scott Gill, Claims Supply Specialist at NFU Mutual added: “We’re known for our reputation for customer care and as a mutual, it’s also our key concern when selecting suppliers. During our recent tender for windscreen services, Auto Windscreens stood out for their customer-first approach and innovative technology, including their Customer Appointment Hub. Auto Windscreens also demonstrated a strong commitment to their people and culture, which closely aligns with NFU Mutual’s values.
“Now three months into our partnership, we’ve been impressed by their performance. Customer feedback has been excellent, and we’ve been particularly pleased with the bespoke Power BI dashboard they developed for us, which reflects the areas where our business places value.”
