Mercedes-Benz CV dealer Rygor enter bus and coach sector with EvoBus capture
By Kyle Linsay
Monday, June 24, 2013 - 15:10
BURST: Rygor storm bus and coach sector
Rygor Commercials, the UK’s largest Mercedes-Benz CV dealer group, are entering the bus and coach market after acquiring EvoBus Daimler’s southern aftersales centre.
Based at Southall, Middlesex, the centre will now receive significant investment to expand and improve its services, with all employees retained.
The existing EvoBus operation in Coventry is unaffected by the move.
Tim Stacey, Managing Director of Rygor Commercials, said: “This is an extremely exciting development for the company.
“It enables us to use our expertise to support PSV operators with Mercedes-Benz buses & coaches and Setra coaches for the first time, and fits perfectly with our existing business looking after the needs of Mercedes-Benz truck and van customers.
“Understanding our customers’ needs and achieving the very highest level of customer satisfaction is key to Rygor’s business success.
“Our teams are dedicated to keeping vehicle down time to a minimum and with a focus on continuous improvement.
“We have been awarded the Mercedes-Benz Retail and Aftersales Dealer of the Year on a number of occasions and currently lead the network for our MOT first time pass rate of 98%.
“Fellow owners/directors Paul Reed, Graham Drake and I will be going out to meet our new PSV customers, to learn about their needs and to reassure them about the high quality service they can expect from Rygor.”
The Rygor group includes 12 Mercedes-Benz commercial vehicle dealerships and eight vehicle maintenance centres, mostly across southern England.
They employ 600 staff, including 180 Mercedes-Benz trained technicians, 60 parts specialists and 30 sales executives.
The company sells and services Mercedes-Benz vans and heavy trucks, Mitsubishi Fuso Canter and Unimog vehicles, as well as servicing Mercedes-Benz and Setra buses and coaches.
Image courtesy of Richard Masoner / Cyclelicious, with thanks.