Peter Clarke has been appointed the first Customer Service Manager of Motiva, as the company aim to reinforce their personal approach.
Mr Clarke, who has more than 30years’ experience in the fleet industry, joined the vehicle solutions firm last week, tasked with developing a ‘people come first’ ethos.
He will also oversee the administration team at the company’s headquarters in Longton.
Mr Clarke, 56, joins Motiva from telematics firm Masternaut; he has previously worked for contract hire giants Arval and Alphabet.
“[Motiva’s] customer service element is already renowned throughout the industry, but I’m keen to take it to the next level.”
Peter Clarke, Motiva
“The company’s customer service element is already renowned throughout the industry, but I’m keen to take it to the next level,” he said.
“Any business can simply look at cost and shave a few pounds or pennies off here and there, but Motiva have been quick to recognise it is actual value for money which is more important.
“My task will be to develop what is already in place – to take the company’s unique selling point one step further.
“I’ve worked for several firms and dealt with fleets of all sizes, from SMEs to large corporates.
“It’s an industry I know inside out and that experience will hopefully help me to play a leading role in the Motiva success story.”