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Vmoves e-inspections save Collease thousands in unclaimed damage recharges

By Kyle Linsay
Friday, July 12, 2013 - 15:10

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Trucks

THOUSANDS: Collease making big savings

Adopting Vmoves electronic inspection and collection system is helping truck and trailer rental company Collease save tens of thousands of pounds in unclaimed damage recharges.

Collease, who run eight depots across the country, appointed Vmoves to manage all their vehicle delivery logistics supported by their electronic damage appraisal system.

Their highly-trained inspectors equipped with a handheld PDA system carry out a 100-point inspection for each Collease off-hire, supported by up to 20 digital images.

The aim is to give both Collease and their customers an accurate appraisal of the condition of a vehicle or trailer at the end of a contract.

All information is available to Collease online immediately after an inspection which can be passed onto the customer on a same-day basis.

Vmoves manage more than 1,500 vehicle inspection and collections per year for Collease using their electronic system.

It replaces a previous manual paper-based system that had challenges such as mislaid, misfiled or illegible paperwork.

This led to a significant amount of damage that should have been recharged.

Chris Amis, National Operations Manager of Collease, said: “We have worked with Vmoves to improve the quality of our off-hire damage inspections and this enables us to present it in a format that will be checked and signed off quickly by a customer.

“Our inspections now incorporate a 100-point check which can take up to an hour to complete and cover all parts of vans, rigids, tractor units and trailers.

“Images provide concrete evidence of the damage for our customers and this has saved us tens of thousands of pounds in potentially unclaimed damages.

Vmoves have worked with Collease to ensure their inspectors have been trained thoroughly to improve the consistency and standards of damage capture across the fleet.

Sandra Ogden, Managing Director of Vmoves Fleet Solutions, added: “Many truck and trailer hire companies still use a paper-based system without digital imagery to inspect vehicles coming off-hire which large corporates struggle to work with, especially if reporting a substantial amount of damage.

“Collease is reaping the rewards of running an efficient and profitable fleet utilising Vmoves electronic inspection system when most of the industry still relies on traditional manual paperwork for damage identification.”

Image courtesy of Highways Agency, with thanks.

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