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CitySprint make huge fleet operational savings with Paragon

By Kyle Linsay
Tuesday, July 9, 2013 - 12:18

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HUGE: CitySprint are saving with Paragon

Same-day courier and logistics company CitySprint are making significant operational cost efficiencies and saving clients money, thanks to Paragon’s routing and scheduling software.

CitySprint first installed Paragon Multi Depot with Street Level Mapping and INRIX road speed data to provide service improvements to businesses affected by the 2012 Olympics.

However, it has since been used for strategic planning across all its business areas, including healthcare logistics.

Paragon’s couriers cover around 2,500 daily routes – more than five million time-critical consignments annually.

Their couriers use a wide range of vehicles, including vans, motorbikes and bicycles, depending on where customers are located and the type of delivery.

Emma Blackmore, National Support Manager at CitySprint, said: “Paragon helps us to make significant operational savings by improving our efficiency.

“For example, we have increased daily deliveries from 800 to 1,200 for one particular customer, and we realised a 14% reduction in costs.

“These savings through efficiency improvements provide a good return on investment for the software, which justifies why we use it for providing the best service for our customers.

“Paragon saves a lot of time and labour.

“It enables us to get the strategic planning in a much more efficient way.

“Without the software, it would take significantly more time.

“It has completely revolutionised how we work by allowing us to respond quickly and accurately to customer quotations and, combined with our in-house logistics expertise, design logistics solutions for some very key clients.”

The software is installed at CitySprint’s data centre in Farnborough and is used by a team of four specialists for designing delivery solutions for customers.

“By using Paragon, CitySprint can model and provide optimised routes for our couriers and our clients,” added Ms Blackmore.

“This allows us to manage our fleet more effectively, as we can factor in any special requirements, and identify efficiencies.”

Image courtesy of didbygraham, with thanks.

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