Guide to the HGV changes in drivers' hours rules and compliance.

How fleet management software simplifies compliance

Fleet management software can help support every aspect of fleet compliance, from managing driver hours to planning maintenance. With the latest fleet management software and flexible apps, fleet managers can digitise and streamline all the processes that underpin compliance, reducing manual workload and eliminating the stress that often comes with keeping a fleet compliant.

Compliance spans several interconnected areas, beginning with the oversight of drivers. As a fleet operator or manager, you ultimately have a duty of care to both your drivers and the general public. Driver management encompasses everything from health checks and training to tachograph hours, ensuring you can maximise driving time within the legal limits and effectively manage any fatigue or health concerns. Driver behaviour on the road or at customer premises is a major compliance concern for any fleet operator, not just because of the cost and size of the asset they’re driving, or the value of the load they’re carrying, but for the protection of the public as well. Being able to see how a vehicle is being handled and nipping any misdemeanours in the bud will protect from unwanted crashes, unplanned maintenance, and unnecessary insurance claims and premium rises.

Vehicle oversight is equally important. Scheduled services and MOTs are a well understood part of compliance but having effective foresight of them can help balance workload across the remaining fleet to ensure no loss of operations. Moreover, vehicle management should also consider regular vehicle inspections, risk assessments, and maintenance, as working on scheduled services and MOTs alone exposes a fleet operator to any faults or issues that may impact the vehicle or driver on the next job, and in turn, the fleet’s compliance. This therefore requires an effective internal process for planning and delivering inspections, particularly if the fleet is of a considerable size.

Policies and permits add another layer of complexity. All fleets require driver license renewals, vehicle licenses, insurance and taxing of vehicles but must also navigate specific regulatory requirements. One major example affecting numerous fleets is London is the Direct Vision Standard (DVS), introduced in 2021, which applies to all HGVs over 12 tonnes operating in the capital. In October 2024, the rating scheme was strengthened, raising the minimum requirement to a three star rating. Any vehicle rated below this must now be fitted with the new Progressive Safe System (PSS) to obtain a valid HGV Safety Permit. Compliance for this scheme continues to be monitored digitally, meaning fleet operators must stay organised and keep permits and safety-system evidence up to date to avoid costly fines. Automating these processes through telematics and fleet management tools greatly removes the risk of hefty fines on your business.

All of this relies on strong document management. With so many boxes to tick, plus a whole host of regulators that may ask for the proof, document management and effective access is pivotal for both fleet managers and operators, as well as drivers. Cloud-based systems allow to keep all documents in one place, giving drivers and managers easy access whenever needed. With the help of business intelligence, compliance milestones can be mapped over extended periods to ensure resource and job allocation can be more forward planned, ensuring no vehicle downtime.

By bringing all compliance requirements into a single digital sphere, fleet management platforms get rid of the need to source multiple reports from multiple sources and give the information that managers need, saving time and removing the frustrations of juggling multiple compliance checkpoints. This allows for fleet managers to maintain a compliant and productive fleet all year round.

For more information and advice on fleet management software, contact Teletrac Navman.

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